Returns & Exchanges
At Treasures of NYC, we curate unique vintage pieces that are sold in 'as-is' condition, and all sales are final unless an item is grossly misrepresented. If you have concerns regarding your purchase, please contact our concierge team within 48 hours of delivery.
Return Process
- 1.Review Policy
Ensure your item qualifies for a return by reviewing our condition grading and final sale terms for vintage luxury goods.
- 2.Contact Concierge
Email our support team with your order number and detailed photos of the item to initiate an authentication and condition review.
- 3.Secure Packaging
Once authorized, place the item in its original packaging including all designer dust bags, authenticity cards, and security tags.
- 4.Ship & Track
Send your return using a trackable, insured shipping method to our New York City showroom for final inspection and processing.